This Privacy Policy describes how Dental Vision™, operated by HP DIGITAL ("Dental Vision," "we," "our," or "us"), collects, uses, and discloses information when you use our website, applications, and services (collectively, the "Service"). By using the Service, you agree to the practices described in this Policy.
1. Information We Collect
1.1 Personal Information
When you create an account or contact us, we may collect:
- Name, email address, and professional credentials
- Practice name, address, and billing information
- Account credentials and authentication data
1.2 Uploaded Content
To deliver smile simulations, you may upload patient photographs or videos. You represent that you have obtained all necessary consents from patients before uploading their images. Uploaded content is processed solely to generate the requested simulations.
1.3 Usage Data
We automatically collect technical information such as IP address, browser type, device identifiers, pages visited, features used, and timestamps. This information helps us secure and improve the Service.
1.4 Cookies and Similar Technologies
We use cookies and similar technologies to maintain sessions, remember preferences, and measure performance. You may disable cookies in your browser settings, but some features may not function properly.
2. How We Use Your Information
- To operate, maintain, and improve the Service
- To process transactions and manage subscriptions
- To generate AI-powered smile simulations you request
- To analyze usage patterns and improve product quality
- To communicate with you about updates, security, and support
- To comply with legal obligations and enforce our terms
3. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Service (cloud hosting, analytics, payment processing, customer support)
- Payment processors such as Stripe to handle billing securely
- Legal authorities when required by law or to protect rights, safety, or property
- Business transfers in connection with a merger, acquisition, or asset sale
4. Data Storage and Security
We implement industry-standard administrative, technical, and physical safeguards to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. While no system is perfectly secure, we work continuously to protect the integrity of your data.
5. Data Retention
We retain personal information for as long as your account is active or as needed to provide the Service. Uploaded patient images may be deleted at any time from your account. We retain certain records as required by law or for legitimate business purposes such as fraud prevention and dispute resolution.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Request a portable copy of your data
- Withdraw consent at any time
To exercise any of these rights, contact us at contact@dental-vision.ai.
7. Third-Party Services
The Service integrates with third-party tools for analytics (e.g., Google Analytics), payments (e.g., Stripe), and infrastructure. These providers process data under their own privacy policies and only on our behalf.
8. Children's Privacy
The Service is not directed to children under 13 (or 16 where applicable), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. International Users
The Service is operated from the United States. If you access it from outside the U.S., you understand that your information will be transferred to and processed in the United States.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Material changes will be notified through the Service or by email.
11. Contact Us
For questions about this Privacy Policy or our data practices, contact us at contact@dental-vision.ai.